AI promises additional disruption for white collar workers and pressure on managers.
- Ken Stibler
- Nov 5, 2023
- 2 min read
As the world embraces AI's transformative potential, there's no denying its staggering economic implications. McKinsey's recent analysis reveals that generative AI, once considered a tool for routine tasks, now holds the promise of adding between $2.6 trillion to $4.4 trillion to global economies annually. It's a game-changer, with the lion's share of this value expected to fall within customer service, marketing, software engineering, and research and development sectors. However, the remarkable rise of AI comes with its own set of challenges, especially for white-collar workers.
A recent Gallup survey reveals that the fear of becoming obsolete, often referred to as "FOBO," has surged among U.S. workers in the past two years. While less than a quarter express direct concerns about job displacement by AI, the overall fear of obsolescence has grown by 7%, predominantly among college-educated employees. This transformation in AI's role, particularly in sophisticated language-based tasks, raises apprehensions among workers about their career trajectories. As we navigate this AI-driven landscape, organizations must address these employee insecurities while also preparing for the disruption AI brings.
Managing the pressures generated by AI disruptions requires a multifaceted approach. First and foremost, organizations can embrace AI in their learning and development initiatives to build resilience. Investing in AI training tools for upskilling and reskilling is pivotal in easing employee stress. Additionally, emphasizing the value of "human" skills, such as problem-solving and imagination, can boost employee confidence in an AI-driven world. The goal is not just to harness AI's potential but to empower employees and middle managers to thrive amidst this transformative wave. In doing so, businesses can harness AI's power while ensuring their workforce remains engaged and adaptable, thus securing a bright future for both employees and organizations.



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