Rapid change means businesses and employees should align on the increasing need and importance of retraining
- Ken Stibler
- Jun 9, 2024
- 2 min read
Despite our human instinct to expect a return to pre-covid stability, the competitive landscape is undergoing a structural transformation for employers and businesses alike. The convergence of technological advancements, shifting workforce demographics, and changing employee preferences are shredding old taboos and unlocking new potential. At the heart of these new pitfalls and potential though lies with the increasing pace of change. We can all feel it, from the speed of technological improvement to global affairs, our world is speeding up.
While this level of rapid change is certainly uncomfortable, it is far from unprecedented and certainly manageable. That process starts and ends with consistently assessing and redevelopment our mindset, skills, and toolkit.
Specifically, the small to medium-sized businesses (SMBs) which have long relied on their nimbleness and custom-er centricity as core value props must recognize the importance of aligning their goals with the continuous development of their employees' skills to maintain a competitive edge and ensure long-term success in this dynamic environment.
Mindset: The impact of AI extends far beyond the automation of repetitive tasks; it is now disrupting highly-skilled white-collar roles, creating a demand for new technical skills such as data analysis, machine learning, and AI application development. To stay ahead of this technological curve, SMBs must invest in comprehensive learning programs that empower their workforce to leverage these technologies effectively.
In addition to technical skills, the AI-driven world demands a strong foundation in soft skills such as adaptability, creativity, and emotional intelligence. These competencies complement technical expertise and are crucial for navigating the complexities of modern business environments. SMBs that foster a culture of continuous learning and encourage the development of both hard and soft skills will cultivate a more resilient and versatile workforce capable of driving innovation and growth.
Furthermore, the movement to eliminate the "paper ceiling" by valuing skills over formal degrees is gaining traction, as organizations recognize the potential of non-graduates who possess the necessary competencies. This inclusive approach allows SMBs to tap into a broader talent pool, promoting diversity and innovation within their organizations.
However, ensuring access to high-quality training for vulnerable entry-level and older workers remains a significant challenge. SMBs must prioritize equity and maximize the potential of their entire workforce by providing comprehensive upskilling opportunities to all employees, regardless of their background. Failure to stay informed about the rapid changes in technology and adapt accordingly will have severe consequences for both businesses and workers. To thrive in this dynamic landscape, SMBs must embrace a proactive approach to skill development, leveraging AI in education, and adopting inclusive hiring strategies to build a robust, future-ready workforce that can drive sustainable growth and maintain a competitive edge in an ever-evolving market.



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